Privacy Policy

The data controller for personal data processing is ALTSOFT Sp. z o.o., registered at ul. Grochowska 207, 04-077 Warszawa, Poland.

For privacy-related inquiries, please contact us via the contact form or the contact details provided by the client.

We may collect and process the following types of personal data:

• Contact details (name, email address, phone number, address)
• Order details (products purchased, quantities, prices, payment information)
• Website usage data (if analytics are enabled)
• Communication records (support inquiries, correspondence)

We process personal data for the following purposes:

• Processing and fulfilling orders
• Providing customer support and responding to inquiries
• Improving our website and services
• Complying with legal obligations

We process personal data based on:

• Contract performance (processing orders, providing services)
• Legal obligations (tax records, consumer protection)
• Legitimate interests (improving services, fraud prevention)
• Consent (where required, such as for marketing communications)

We retain personal data only as long as necessary for the stated purposes or as required by applicable law. Order and customer data may be retained for accounting and warranty purposes as required by law.

We may share personal data with processors necessary for business operations (hosting providers, payment processors, shipping companies). We do not sell personal data to third parties.

Data may be disclosed if required by law or to protect our legitimate interests in accordance with applicable legal provisions.

Under applicable data protection law, you have the right to:

• Access your personal data
• Rectify inaccurate or incomplete data
• Request erasure of your data
• Restrict processing in certain circumstances
• Object to processing based on legitimate interests
• Data portability where applicable

To exercise these rights, please contact us through our contact form.

Information about our use of cookies and similar technologies is provided in our separate Cookie Policy.

This privacy policy may be updated from time to time. Changes will be posted on this page with an updated revision date.